Q & A

36Port not connected
2018-04-08 14:13:11Hits : 1176
Profile Image Name : fail_Whenever
Status : Complete

Hi, I have tried to install rogic under both Mac OS and window 7 (bootcamp) on my macbook Air, but it always gives me the "port not connected" error.

I installed both the USB driver for Mac OS and windows 7 but it is still not helping.

I have tried Chrome browzer and extension as well and encountered the same problem.

Please let us know how we can solve this problem.

Reply Dear Sir,

Sorry for the inconvenience.
When does the error message exactly occur?
If it happened when you try to download program you coded, did you check if a power of the CPI turned on?
It happens if it turns off.

Best regards,